LEGAL

Privacy Policy

Your privacy is important to us. This privacy policy explains how we collect, use, and protect your information when you use ThinkSync services.

This Privacy Policy outlines how Affluence Digital Media Group Ltd. (“Affluence”, “we”, “our”, or “us”) collects, processes, stores, and protects personal data when you interact with our website and services. We are committed to protecting your privacy in accordance with the highest standards, including the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and relevant privacy laws in the United States (CCPA), Japan (APPI), China (PIPL), and the United Arab Emirates.

Company Information

Affluence Digital Media Group Ltd. 128 City Road, EC1V 2NX London, United Kingdom Email: [email protected]

1. Data We Collect

We may collect the following types of personal data depending on your interaction with our services:

  • Full name, email address, contact details
  • Company information, job title
  • IP address, geolocation data
  • Device and browser information
  • Website usage behavior and analytics
  • Cookies and similar tracking technologies
  • AI interaction data (queries, preferences, usage patterns)

2. How We Use Your Data

Your data is used for the following purposes:

  • To deliver, personalize, and improve our services
  • To respond to your inquiries or service requests
  • To send you administrative updates or marketing communications
  • To monitor usage and detect technical issues or fraud
  • To train, optimize, and deploy AI and machine learning models

3. Legal Basis for Processing

We rely on one or more of the following legal bases to process your data:

  • Your explicit consent
  • Performance of a contract
  • Legitimate interests pursued by Affluence
  • Compliance with legal obligations

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law. AI-related data used for training and performance optimization may be anonymized and retained indefinitely for statistical analysis or system improvement, unless restricted by law or user request.

5. International Data Transfers

Affluence operates globally. Therefore, your personal data may be transferred to and processed in countries outside your jurisdiction. Where data is transferred internationally, we ensure it is protected through appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or legally binding agreements.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw your consent
  • Data portability
  • File a complaint with a supervisory authority

To exercise any of your rights, please contact us at [email protected].

7. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Remember user preferences
  • Conduct analytics and performance tracking
  • Serve relevant advertisements

By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You may adjust cookie preferences in your browser settings.

8. AI and Machine Learning

We may use your data to develop and improve AI technologies. This includes training models on anonymized or pseudonymized data for recommendation systems, chat interactions, or automated responses. We do not use sensitive personal data for AI development without your explicit consent.

9. Third-Party Access and Processors

We may share data with trusted third-party service providers who assist us in delivering services, such as:

  • Cloud storage providers (e.g., AWS, Google Cloud, Azure)
  • CRM and marketing platforms (e.g., HubSpot, Mailchimp)
  • Analytics providers (e.g., Google Analytics, Hotjar)
  • AI infrastructure partners (e.g., OpenAI, Anthropic, Microsoft)
  • Payment processors and compliance tools

All partners are contractually bound to handle your data in accordance with applicable data protection laws.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, accidental loss, or unlawful processing. This includes encryption, access control, regular audits, and security policies.

11. Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe a child’s data has been collected inappropriately, please contact us immediately.

12. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any significant changes will be communicated via email or a prominent notice on our site. Your continued use of the website after such changes indicates your agreement with the updated terms.

13. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your data, please contact us at:

Affluence Digital Media Group Ltd. 128 City Road, EC1V 2NX London, United Kingdom Email: [email protected]

Data Protection Commitment

We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable data protection laws.

Contact Information

If you have any questions about our Privacy Policy, please contact us at:

Affluence Digital Media Group Ltd.

EC1V 2NX, London, United Kingdom

Email: [email protected]